Retail Channel Programs
Retail Sales Engagement Platform
Overview
A cost effective and highly adaptable retail sales engagement solution designed to:
- Focus on achieving business growth objectives within each retail relationship
- Offer recognition and reward for learning and sales performance
- Measure learning “effort steps” as well as sales to establish both brand/ product awareness and sales impact
- Include ongoing communication to maximize engagement
- Provide for cost effective and quick deployment of programs
- Enable integrated redemption for rewards of your choice
- Measure performance against KPIs
- Build a direct relationship with your retail channel partners to educate, engage and incent ideal behaviors
The Solution
A cloud based platform that can be customized for your organization, in summary the Retail Sales Engagement solution includes:
- Landing page promoting education, sales incentives, recognition and communication
- Dashboard/ reporting to show individual performance, progress and related KPI data
- Online Training structured into programs, courses and modules with certification, rewards and badging
- Incentives with a multitude of different constructs, opportunity to add additional “spiffs” throughout the year
- A Sales claims module connected to incentive promotions
- Gamification including leaderboards, badging and levels
- A combination of triggered and custom communications (email & SMS) to drive engagement (integrated with the platform)
Features
- eLearning -Create scalable and highly targeted training programs
- Sales Incentives -Increase sales through the use of tactical sales promotions and programs
- KPIs -Setup KPIs from sales growth targets to customer service ratings
- Sales Claims -A simple workflow that allows sales associates to upload sales claims
- Badges -Award badges to your channel customers for their achievements.
- Leaderboards -Nurture a competitive edge inside a partner organization or across a broader network of partners
- Reward Stores -Reward your channel for their achievements using a store experience where products, experiences and more can be purchased using points
- Auctions -A great way to drive continued engagement with your channel where points can be used to bid on real-time auctions
- Reporting Dashboards -Give managers access to reporting dashboards to see how their own staff are performing across sales, training and more.
Benefits:
- Proven with Global Brands -Manufacturer to Retail
- Fast to Market
- Motivation and Recognition Tools
- Customized Communication tools
- Extensive online reporting
Use the platform to:
- Increase product knowledge
- Drive Sales
- Boost profits
- Promote new products/ Services
- Capture market share
- Pump up productivity